Terms and conditions

1. FIRMA
www.oslobadstuforening.no is provided by Oslo Badstuforening. Oslo Sauna Association is a member organization registered in the Brønnøysund Register with organization number 918303391. Information and images on the website are owned by the company and can not be copied without permission.

2. PRICES
Oslo Sauna Association has a VAT exemption. The prices shown are total prices, it does not involve taxes and fees.

3. PAYMENT
Payment is made by the chosen payment method at checkout. The payment solution is provided by Bambora and Vipps.

3.1 PAYMENT BY CARD
Visa, MasterCard and Maestro are accepted forms of payment. Credit cards are charged when the purchase is made.

3.2 VIPPS
Payment with VIPPS is made with mobile number and verification of mobile bank ID.

3.3. INVOICE & PART PAYMENT
Partial payment is not possible. If you want an invoice, contact us at post@oslobadstuforening.no

4. CANCELLATION
Rental of a private sauna: if canceled up to 72 hours before your reserved sauna time, 50% of the amount can be refunded, or you can get 100% of the amount paid as a credit note. The right of withdrawal can not be invoked in connection with agreements entered into for rent of time in our saunas, cf. the Right of Withdrawal Act of 2014 § 22 letter m. If we have to stay closed due to coronary restrictions, or otherwise, we refund 100% of the amount or 100% credit.
Single tickets (dropin) are non-refundable. You can change the time up to 72 hours before via the link in the confirmation.

5. REFUND
Refund shall be made as soon as possible, and no later than 30 days after receipt and approval of the claim for repayment.

6. PRIVACY, SECURITY AND PERSONAL INFORMATION
As a member of the Oslo Sauna Association and / or user of this website, you give the association access to information about yourself.

Oslo Sauna Association is responsible for the handling of personal information that is collected when you sign up for Oslo Sauna Association and when you use our services. We comply with the applicable privacy regulations at all times in our processing of your personal data.

When you shop at oslobadstuforening.no or join the association, we ask for the following information: name, e-mail address, telephone number, postal code. The personal information is used to communicate with you about matters related to the association, and to statistics.

Oslo Sauna Association does not share your personal information with third parties.

7. CONTACT & SUPPORT

Contact us at: post@oslobadstuforening.no

Postal address:

Schweigaards gate 34C, 4th floor, 0194 Oslo. The saunas are located on Sukkerbiten, on Langkaia and at Kroloftet in Svartdalen.

8. COOKIES

Cookies are small text files that are sent to and stored on your device (mobile phone, computer or tablet) and that are common on the internet. Some are necessary for you to make full use of the site’s functionality, while others are used to improve your user experience and make it easier for you to navigate the site.

There are different types of cookies, which can be divided into different ways.

By expiration time:

Session storage – contains only data from your current visit. When you end the visit (session), data will be deleted from your device. For example, when you close all open browser windows or turn off the device completely, the session-based data will be deleted automatically.

Persistent storage – this information remains stored after you end your session, until a certain date. It varies with purpose, and can be tomorrow, next week, or next year. Permanent storage can be deleted manually in your browser.

To which domain do they belong:

First party – placed by the person who runs the website you are on. This is local storage Oslo Badstuforening sets itself, among other things for the website to work and for you as a user to have the best possible experience.

Third party – set by someone other than the person who runs the website. This could be, for example, advertisers who want to measure the effect of ads.

9. COMPLAINTS

Complaints can be addressed to post@oslobadstuforening.no

10. MEMBERSHIP

Membership is valid for the current year and expires at the turn of the year. Membership is personal and applies to the person the membership is registered for. Membership offers a discounted price on the use of the saunas, including the rental of a private sauna. Membership gives the right to speak and vote at the association’s annual meeting, and the right to assume positions in the association. Membership is canceled by notifying the Oslo Sauna Association at post@oslobadstuforening.no. In the event of cancellation, rights related to the membership are waived. Cancellation does not refund.

11. SUBSCRIPTION

11.1 ANNUAL CARD
Annual cards last one year from the date of purchase. The annual card is personal and applies to the person the card is registered on. Annual card gives free use of the saunas during opening hours and as long as there is capacity, during the period the card is valid. Proof of annual card must be presented when saunas are used. Annual passes can be canceled by notifying the Oslo Sauna Association at post@oslobadstuforening.no. In the event of cancellation, rights related to the annual card are waived. Refunds will be considered depending on the time of cancellation.

11.2 MONTHLY CARD

Monthly card is valid one month from the day you buy it. The monthly card is personal and only applies to the person the card is registered on. There is no binding period on the agreement, but it runs until you terminate it in Vipps. The monthly card is paid for in Vipps, and purchased with the Periode service. Monthly cards are non-cancellable or refundable.

12. GIFT CARDS

Gift cards are used in accordance with the purchase terms stated for the individual gift card and are normally valid for one year from the date of purchase. Gift certificates are not personal. Gift cards are non-cancellable and non-refundable.

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